FAQ
Q: What are MySkinSalon shipping rates?
Our shipping rates are as follows:
Canada: Free on order over CDN$100 and $99.99 & under = CDN$8.99
USA: Free on orders over CDN$150, and $149.99 & under = CDN$9.99
Europe: Free on orders over CDN$200, and $199.99 & under = CDN$24.99
Q: Why was My Skin Salon Started?
A: My Skin Salon was created because we noticed a need in the skin care market for a place where women and men can shop for professional-grade products that enrich their skin, not bog it down with chemicals. Q: How do we choose our products?
Every product on My Skin Salon has been hand picked by the owner Estie Gonzalez and are available in her skincare clinic, Derma Bright Clinic located in Vancouver, BC. The ingredients of each product are carefully reviewed to ensure that it is safe and healthy to apply to your skin.
Q: What is My Skin Salons Refund Policy
Refunds are not allowed, only credit for future products.
Refunds are not allowed, only credit for future products.
Q: How long will it take my product to ship?
With supply and logistic issues, it is difficult to say but we do share with you tracking information so you can track your package.
With supply and logistic issues, it is difficult to say but we do share with you tracking information so you can track your package.
Q: I know of a great natural product, how do I suggest it to My Skin Salon?
Please send any comments or suggestions to our contact page!